On November 19, 2024, Net IT and Microsoft hosted an insightful afternoon event, “Modernize Your Service with AI-Powered Dynamics 365 Solutions.” Held at Microsoft Belux in Zaventem, the event explored how AI can transform service operations and deliver unparalleled customer experiences. Designed for CIOs, COOs, and other decision-makers from enterprise-level organizations, the sessions showcased the […]

Gaining insight into the various stakeholders and developing stakeholder relationships into more sustainable relationships, that’s a challenge for many organizations. If you’re looking for effective tools for Stakeholder Relationship management, then this article is for you. We provide an overview of what is important to make a good choice. But first we clarify what we mean by “stakeholder relationship management”. What […]

“Transformation isn’t easy, but it’s absolutely necessary for all companies to compete and remain relevant.”– Alysa Taylor, Corporate Vice President, Business Applications and Global Industry @ Microsoft Create a team Initiating an organization-wide thought process about how technology can contribute to the success of your business, that’s teamwork! Identify and mobilize key individuals in your […]

CRM is a business strategy in which the relationship with the customer is paramount. CRM helps you and your employees to work in a more customer-oriented way. Needless to say that every CRM implementation has a profound impact across your entire organization (marketing, sales, service, HR, etc.) User adoption of your CRM solution To have […]